Inform Smart Check-in is an easy to use integrated solution that allows patients to check in for their appointment through the use of their smart phone or tablet. This innovative technology can be accessed by the quick scan of a QR code and eliminates queues, the need to touch kiosks and adds extra privacy to patients’ check in experience.
After scanning the Inform Smart Check-in QR code (easy-to-install clear signage supplied for each practice), users will be taken to the friendly check-in website. At Inform, we understand the importance of an inclusive design so that everyone will be able to use and enjoy checking in with us.
To enhance the inclusivity within our design we have a wide selection of languages that can be chosen from and can be accessed through the welcome page. We also have user friendly images from a pallet of styles that each practice can choose from during the simple choices based configuration set up.
The Inform Smart Check-in uses simple text to allow everyone to feel confident in the process of checking in. Patients also only have to enter 3 pieces of information about themselves; their date of birth, first 3 letters of their surname and the final two letters of their postcode. Patients can do this with the privacy of using their own phone, and in the comfort of a waiting room chair or their car.
Additionally, Inform Smart Check-in prompts patients to keep their demographics up to date by confirming that current information matches the recorded ones. This will allow patients to acknowledge if any information needs changing.
Demographic updates enables GP’s to communicate reliably with patients and maximise appointment attendance rates. In addition accurate patient details increases patient confidentiality as being reminded to update their information will avoid patient data being delivered to the wrong address or mobile phone.
Coronavirus has resulted in many changes within healthcare and Inform Smart check-in shows due respect to the responsibility to make patients feel as safe as possible. Our solution ensures no cross contamination from touching kiosks or risk of standing in close proximity to others in a queue.
